Service & Maintenance Plans
Protect your investment! Let Premier Power Systems keep your standby emergency generator operating at peak efficiency and reliability. Click here to learn more about our preventive maintenanceÂ plans. We offer several plans to fit any budget.
We have built our reputation on outstanding service and take great pride in the service we provide to our customers.Â Our technicians are all factory-trained and certified.Â
Getting a new generator installed doesnâ€™t mean the project is complete â€“ getting the generator commissioned and started-up successfully does!Â Premier Power Systems offers full commissioning service to customers on all of our generators.Â Our technicians will professionally and efficiently perform all start-up activities to verify that the generator works as designed so our customers have no surprises.Â
We offer start-up commissioning to end users as well as generator distributors or dealers who may have scheduling conflicts or do not have a technician in the area.Â Contact us with details about your equipment manufacturer, specifications and site location, and we will confirm whether we are authorized to perform the start-up for you.
Load Bank Testing
Premier Power Systems offers a load bank testing service as an optional part of our commissioning and can be included in our Preventive Maintenance Plan.Â Our on-site load bank testing is performed utilizing portable resistive load banks.Â The complete standby emergency system will be loaded incrementally up to its full power rating.Â Detailed readings are recorded at each step to confirm the reaction of the generator to the increased load.Â If there is a possibility of a problem with your standby emergency generator, it is clearly preferable to identify potential weaknesses under controlled conditions.Â Load bank testing is the certain way of discovering whether your standby generator will perform as intended if called upon to support a critical load.
Our load bank testing will provide the highest level of confidence in new and existing installations.Â If you have a load bank testing requirement, please call us today.
Emergency Service Calls
Premier Power Systems is committed to handling your emergency service calls 24 hours a day, 365 days a year.Â If your emergency occurs during normal business hours please call our main office at 904-389-1115.Â If your emergency occurs outside of our normal business hours please call 904-389-1115 and the answering machine will give you our emergency cell phone number.Â When you call that number, please let the technician know that you are calling with a generator emergency and we will contact you as quickly as possible.Â
When a storm hits and your power goes out, a system that hasnâ€™t been maintained may not come on.Â This is Murphyâ€™s Law and the unpredictable nature of technology in action.Â We've built our reputation on the solid knowledge that the foundation to reliable stand-by emergency power is maintenance. In an emergency situation, early detection could save lives. It's really that simple. What does our generator service preventative plan include? Here's the shortlist:
- Over 52 points inspection
- Detailed written reports
- Load testing to increase generator lifespan
- Complete enclosure examination to keep leaks and critters away
We recommend that maintenance visits be made 3 times per year. We'll check transfer switch operation, circuit breakers, make sure all control panel lamps and electrical meters are functioning. With battery run systems, the connections will all be checked, cleaned and tightened when necessary. Complete testing and safety inspections will be carried out on engines. And of course, if there are any repairs needed to your generator or accessories, our experts will get right on it.
We have reasonably priced preventive maintenance plans to keep your equipment in excellent condition and save you money! Call or email today for more information and/or a quote.
Minor PM Service:
Start and test generator output to insure proper frequency. Check all fluids and top up as necessary. Check for fuel leaks and oil leaks. Inspect for any damage. Â Run engine to operating temperature and investigate any malfunctions.Â Complete inspection report, log in on service card, and maintain in permanent customer file. Â If any repairs are necessary during this service interval and the generator qualifies for warranty, repairs will be made and submitted for warranty.Â If the equipment is no longer under warranty, repairs will be made at reduced cost to customer.
Major Annual Service:
Includes all steps of Minor PM service in addition to changing oil, replace spark plugs, change oil filter, change air filter, check brushes if applicable, load test generator to capacity, perform an infrared scan on the transfer switch and generator and test transfer switch.